How Secure Is My Transaction?
Who has access to my data?
Stewart Online is designed to preserve your data and prevent unauthorized users from accessing confidential information. Your assigned transaction manager will authorize you access to view your all of the details of your transaction including documents, tasks and other relevant information via the My Transactions section of Stewart Online.
When your transaction is initiated at a Stewart Title office, you are automatically assigned a unique login ID and the ability to request a temporary password. When you request a temporary password, the password is emailed to you. The first time you log in to Stewart Online, you are prompted to change your password. For your security, you can safely change your password at any time thereafter.
The My Transactions area of Stewart Online is powered by Stewart’s online transaction management system, SureClose®. SureClose is a role-based system, meaning your transaction information will be visible only to you or other authorized parties in the transaction. For your security, buyers cannot see seller-related documents on a transaction and vice versa.
Where are my files stored and for how long?
All transaction documents are electronically stored within the SureClose system which is hosted in SAS 70-audited data centers, which reside in two geographically disparate locations. Each of our data centers feature redundant Internet and communication carriers, redundant power, high-level physical and network security, fire detection and other various environmental controls to ensure your access to your transaction files. Customers can access their archived transactions up to seven years after the transaction closes.
What about my privacy rights?
As one of the largest title insurance underwriters, Stewart strives to protect our customers’ personal information. Stewart is committed to protecting the privacy rights of all parties in the real estate transaction, and we continually evaluate security practices to continue to protect your confidential information.